Michael Fogelberg: 24Storage is a self-storage company developing and managing self storage. When we started up 24Storage, we wanted to change the model how we were selling and communicating with our customer. We looked at several aspects of it. It was not just one thing we would need to change. We wanted to make it simple for the customers, we wanted to be able to serve our customers more hours and that’s when we started to look at different technology solutions in order to be able to achieve that.
Joel Sahlen: When we met 24Storage the first time, they had been around looking for a solution that can meet their demands, their demands of scalability, and their demands in open platform. Total Security develops new systems by combining technology within the security market. For example, video surveillance and access control and combine them to a new product that we can deliver to a customer that adds value to their installations.
Michael: We chose access equipment because it was IP based and also enabled us to scale the business. Enabled to scale the model without limitations. We needed equipment that worked all the time, that is reliable and that can be used at many locations at the same time. One of the first things looking at the new platform was to get the access control to work on IP and that’s when we used the access solution.
Traditionally, we’ve had local computers with local MaaXBoards, local, et cetera, that needed service and maintenance. That was one of the key aspects we wanted to move away from and to have it simple. Now we have a door control at each door and it’s very simple and it’s very easy to install, and it’s very easy to maintain. Another aspect that we wanted to have was an IP-based camera system and that’s where we selected access that we feel have moved to the next level and that’s important for us.
Joel: The solution that we delivered to 24Sstorage is IP based. We use both cameras and access control. We may use audio system to deliver new fully integrated system for 24Storage. A system that they can grow with, a system that they can add new components to and add new functionalities to, as it’s open.
Michael: The next level for us is obviously using the data that we’re getting from their equipment to get smarter and better. Using artificial intelligence, using tools that are available today and to evolve it further. Everything from facial recognition, to stats that we have available in our systems but use it be smarter. When changing the way you grow a business, you constantly are learning. You’re learning how to better use your equipment. That’s also key to use partners that will scale with you, that scales with the business, that will evolve because that’s how the industry will grow.