Service Maintenance Agreements (SMA)

You need to protect your investment and ensure that your mission-critical security system equipment is maintained for the best performance and reliability.

Facility issues or systems problems could leave you vulnerable to malicious intent.

We provide full-service Service Maintenance Agreements (SMA) and a customer protection plans tailored to your unique environment and needs.

OnGuard Access Controls

Our SMA Support Services

Customized support agreements for all your on-premise needs

Service Level Agreements

We will map out what KPIs and response times matter most to you and our SLAs are designed uniquely for you.

24x7 Service Desk Support

Our trained security systems staff is available when you need them. Trained and certified in all our security equipment

Flexible Agreements

Annual, quarterly, or monthly payments are available and fit your budgetary needs.

Preventative Maintenance

Why wait until an emergency to worry about equipment repair? Our range of Preventative Maintenance agreements are tailored to meet your needs.

Peace of Mind

Installation is only the beginning of our long-lasting relationship.

We are committed to ensuring the systems continue to provide quality performance year after year.

Downtime needs to minimized and with our certified engineers, we’re able to give you a reliable security system so you can sleep better at night.

Services included in our agreements:

Milestone Security Systems and Software
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If you have an access control project or simply want to learn more, we are happy to provide you with more information

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